top of page

PRIVACY POLICY

Welcome to Tails & More! Your privacy is important to us, and this policy explains how we process your personal information when you use our website and services.

Controller

The controller for all processing of your personal data:

Three Big Puppies
Image by Brooke Cagle
Image by Christopher Ayme

Information collected

We only process necessary personal data, including:

  • Personal information: Name, email address, address and phone number when you contact us.

  • Pet information: Details about your pet, including their name, breed, age, medical history, behavioral concerns, and training progress, which are essential for providing our services.

  • Usage data: Information about how you interact with our website, including IP address, browser type, and device details.

  • Cookies and tracking technologies: we use analytics provider (Google and Wix Analytics) to gain information about your interaction with our public website, and store the information until you withdraw your consent. Please refer to the privacy policy of Google and Wix Analytics for additional information.

Purpose & legal basis of processing

We process data based on the following:

  • Contractual necessity (Art. 6(1)(b) GDPR) – for service provision and user support.

  • Legal obligation (Art. 6(1)(c) GDPR) – to comply with Austrian legal requirements.

  • Legitimate interests (Art. 6(1)(f) GDPR) – to improve security, prevent fraud, and enhance user experience.

  • Consent (Art. 6(1)(a) GDPR) – when required for specific processing, such as marketing communications.

Playful Corgi
Image by Adam Przeniewski
Cute Cat

Sharing your information

We do not sell or share personal data with third parties unless:

  • Required by law or regulatory obligations.

  • Necessary for service provision with trusted partners (subject to data protection agreements).

  • You provide explicit consent.

If data is transferred outside the EU/EEA, we ensure adequate protection via standard contractual clauses or other GDPR-compliant measures.

Data security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

Dogs Running

Your rights & choices

Under the GDPR and Austrian law, you have the right to:

  • Access your personal data (Art. 15 GDPR).

  • Rectify inaccurate or incomplete data (Art. 16 GDPR).

  • Erase data under certain conditions (Art. 17 GDPR).

  • Restrict processing (Art. 18 GDPR).

  • Object to processing based on legitimate interests (Art. 21 GDPR).

  • Withdraw consent at any time (Art. 7(3) GDPR).

Third-party links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Cat Portrait
Image by Krista Mangulsone

Updates to this policy

We may update this privacy policy periodically. The latest version will always be available on our website. For any inquiries regarding your data, contact me at contact@tailsandmore.com.

​

This policy was last updated in Mai 2025.

bottom of page